From Request to Delivered Report.
Typically in 24 Hours.
Five steps. Fully automated where it matters. Human quality control where it counts.
Request
Create an inspection request from the IFS dashboard, or trigger one automatically from your LOS or CRM when a loan milestone is reached. No phone calls. No emails. Just a click.
- Triggered manually via dashboard
- Auto-triggered via LOS webhook
- Or created via API from any system
Dispatch
IFS routes the inspection to the right resource (borrower, contractor, or field representative) based on your configuration. The assigned party receives the IFS app link instantly.
- Borrower/contractor gets a magic link
- Field rep gets a push notification
- AI-guided prompts for every collateral type
Capture
The field representative follows step-by-step AI guidance in the app. Every photo and video is GPS-stamped and timestamped at capture; metadata that cannot be altered or spoofed.
- GPS geofencing confirms on-site location
- Timestamp embedded in file metadata
- Anti-spoofing: old photos are rejected
Review
Every submission passes through IFS quality control before the report is finalized. Our team reviews completeness, photo quality, and evidence integrity. Nothing ships without sign-off.
- Completeness check on all required fields
- Photo quality and GPS verification
- QC team sign-off before release
Deliver
The approved report is delivered to your IFS dashboard. If your LOS is connected, the report URL is automatically pushed back into the loan file. Typically within 24 hours of the original request.
- Report URL auto-posted to your LOS
- Downloadable PDF with photo evidence
- Status notifications via email or webhook
The Hybrid Model
Rush or Rigorous: Your Call
IFS gives you two delivery lanes. Use the one that fits the deal, or use both at the same time.
Borrower-Guided
AI-assisted, same-day
The borrower or contractor receives a secure link. The IFS app walks them through exactly what photos are needed, step by step. AI guidance reduces errors. GPS geofencing confirms they are actually on-site.
- Same-day evidence collection
- No field rep required
- AI-guided photo prompts
- GPS + timestamp anti-spoofing
- Ideal for routine draws and straightforward assets
Field Representative
Independent 3rd-party, 24 hrs
IFS dispatches a credentialed field representative from our nationwide network. They follow the same AI-guided prompts on-site, providing independent 3rd-party documentation that satisfies strict underwriting criteria.
- Independent 3rd-party verification
- Credentialed, vetted field representatives
- Full QC review before delivery
- Satisfies institutional underwriting standards
- Covers all 50 states
Automatic escalation. Start with borrower-guided. If the submission is insufficient or your policy requires 3rd-party proof, IFS dispatches a field rep without creating a new order. The platform handles the handoff.
Coordinator-set deadlines. When a borrower link is sent, your team sets a deadline (24h, 48h, 72h, or 1 week). When the deadline passes, a "Dispatch Field Rep Now" button appears, giving you control without requiring you to monitor every order.
Fraud Prevention
Anti-Spoofing Built In
In the verification business, trust is everything. IFS is built from the ground up to prevent fraudulent submissions.
GPS Geofencing
Photos must be taken within a confirmed radius of the asset address. Submissions from unexpected locations are flagged.
Timestamp Verification
Every photo captures timestamp metadata at the moment of capture. Old photos uploaded from a camera roll are detected and rejected.
Metadata Integrity
File metadata is verified end-to-end. Edited or tampered files fail our integrity checks before reaching your report.